Shipping & Delivery Policy

Shipping & Delivery Policy

Thank you for shopping with Disocal. This Shipping Policy explains how we process and deliver your orders placed through https://disocal.in/.

Shipping Coverage

We currently deliver products across India only.
International shipping is not available at this time.

Order Processing

Orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery time is 5–7 business days from the date of dispatch.
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Free shipping is available on all orders across India unless otherwise stated on the product page.

Order Tracking

Once your order has been dispatched, you will receive tracking details via SMS and/or Email, allowing you to monitor your shipment.

Address Changes

Shipping address changes can be requested within 24 hours of placing the order.
Address changes cannot be made once the order has been processed or shipped.

Cash on Delivery (COD)

Cash on Delivery is available for selected products and locations only.
Additional payment methods include UPI, Debit Card, Credit Card, Net Banking, and other online payment options.

Delivery Attempts

Please ensure that the shipping address and contact details provided are complete and accurate. If delivery fails due to incorrect or incomplete information provided by you, additional shipping charges for re-delivery may apply.

Multiple Shipments

In certain cases, your order may be shipped in multiple packages depending on product availability or logistics requirements.

Delayed or Undelivered Orders

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including weather conditions, natural disasters, strikes, transportation disruptions, or government restrictions.

If your order cannot be fulfilled or delivered due to reasons attributable to us, your order will be cancelled and the amount paid will be refunded to your original payment method.

Delivery Restrictions

Some products may not be deliverable to certain locations due to courier service limitations. If your location is not serviceable, you will be informed before or during checkout.

Return & Refund

Returns and refunds are governed by our Return & Refund Policy. Please review the policy before placing an order.

Force Majeure

Disocal shall not be liable for delays or failure to deliver due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, war, transportation disruptions, governmental actions, or other force majeure events.